Last updated: June 10, 2026
Quinable's services, platform, and website are offered solely to users located in the United States, excluding the State of California. Quinable does not offer, market, or direct its services to residents of the State of California, does not conduct business in California, does not accept California residents as users of its platform, and does not knowingly collect personal information from California residents. Any access to this website from California is neither solicited nor authorized, and no services will be provided to California residents.
Quinable reserves the right, in its sole discretion, to determine, limit, restrict, suspend, or discontinue the availability of its services, platform, or website in any state, territory, or jurisdiction, in whole or in part, at any time and without notice. The availability or visibility of this website in any jurisdiction does not constitute an offer to provide services in that jurisdiction, and no person acquires any right to access or use Quinable's services by virtue of the website being accessible from their location.
At Quinable, protecting client and patient information is a top priority. We operate as a HIPAA-compliant Business Associate to healthcare providers and home care agencies across the U.S. Our platform adheres to the privacy, security, and breach notification requirements of the Health Insurance Portability and Accountability Act (HIPAA).
We implement administrative, technical, and physical safeguards to protect Protected Health Information (PHI), and we enter into Business Associate Agreements (BAAs) with every Covered Entity we support.
To request a copy of our HIPAA Privacy and Security Policy or a Business Associate Agreement, please contact our compliance team at [email protected].
Quinable is a healthcare technology marketplace designed to connect professionals with providers efficiently and securely. We do not collect or store protected health information (PHI), such as clinical health records.
For scheduling and coverage purposes, we only collect a client's name, address, and phone number, shared solely with the assigned care provider. Our legal team has determined that this data is not PHI under HIPAA, as it is used solely for administrative purposes and not linked to health information.
When you use the Quinable mobile application (available on iOS and Android), we collect the following categories of information to provide and improve our services:
The Quinable mobile application collects and processes location data from your device to provide core functionality of the platform. This includes:
You can control location permissions through your device settings at any time. Disabling location services may limit certain features of the app, such as the ability to view nearby opportunities or verify shift attendance.
With your consent, we send push notifications to your mobile device regarding new opportunities, shift reminders, schedule updates, payment confirmations, and platform announcements. You can manage your notification preferences through your device settings or within the app at any time.
Quinable sends SMS text messages to users who provide a mobile number and initiate an action on our platform — including one-time verification and two-factor authentication (2FA) passcodes, login and password-reset codes, and transactional or operational notifications related to your account and shifts. By providing your mobile number, you consent to receive these messages.
Message frequency varies based on your activity. Message and data rates may apply. You can opt out at any time by replying STOP; reply HELP for assistance, or contact us at [email protected].
We do not share, sell, or otherwise provide your mobile phone number or messaging consent information to any third parties or affiliates for marketing or promotional purposes. We share this information only with our messaging service providers (e.g., our SMS carrier) solely to deliver the messages you have requested.
Quinable is committed to supporting our clients' HIPAA compliance needs. We are happy to execute Business Associate Agreements (BAAs) with healthcare providers, such as home care agencies, upon request. These agreements formalize our commitment to protecting any sensitive data we may handle.
We also require BAAs with our vendors and third-party partners who may interact with protected data, ensuring a secure ecosystem for our clients.
We do not sell your personal information to third parties. We may share your information in the following circumstances:
We retain your personal information for as long as your account is active or as needed to provide services. After account termination, we retain transaction and billing records for 7 years for tax compliance, credential records as required by healthcare regulations, and communication records for 3 years for dispute resolution. You may request deletion of your data by contacting [email protected].
You may access, update, or delete your personal information at any time. You can also control location permissions, camera access, and push notification preferences through your device settings. To exercise your privacy rights, contact [email protected]. We will respond within 30 days.
Quinable follows best practices to protect client information and support our partners' HIPAA obligations. Our team undergoes regular training on data security and privacy protocols, ensuring compliance with industry standards and regulatory expectations and applicable privacy laws.
We continuously review and update our policies to stay aligned with evolving regulations, providing a secure and reliable technology solution for healthcare providers.
The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us at [email protected].
Have questions about our privacy and security practices? We're here to help.